Privacy Policy

THE ALFA ADDICTS

1. Introduction

THE ALFA ADDICTS (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or submit a form:

Name
Email address
Phone number
Any information you provide in messages

b. Transaction Information

If you purchase products or services:

Billing and shipping details
Order history
Payment details (processed securely via third-party providers)

c. Technical Data

Automatically collected:

IP address
Browser type
Device information
Pages visited and time spent

3. How We Use Your Information

We use your information to:

Respond to enquiries
Process orders and transactions
Provide customer support
Improve our website and services
Send updates (only if you opt-in)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Understand user behaviour
Support analytics and marketing

You can disable cookies in your browser settings.

5. Third-Party Services

We may use trusted third-party services such as:

Payment processors
Website hosting providers
Analytics tools (e.g., Google Analytics)
Email services

These providers handle your data according to their own privacy policies.

6. Data Sharing

We do not sell or rent your personal information.

We may share data only:

To complete transactions (e.g., shipping providers)
When required by law
To protect our legal rights

7. Data Security

We take reasonable measures to protect your data:

Secure hosting environments
Encrypted connections (SSL)
Restricted access to sensitive information

However, no method of transmission is 100% secure.

8. Data Retention

We retain your information only as long as necessary:

To provide services
To comply with legal obligations
To resolve disputes

9. Your Rights (Canada & International Users)

You have the right to:

Request access to your personal data
Request correction or deletion
Withdraw consent at any time

To make a request, contact us using the details below.

10. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from minors.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy:

THE ALFA ADDICTS
Toronto, Ontario, Canada
Email: info@thealfaaddicts.com